Rental Pickup and Return Instructions

Equipment Pickup Instructions:

When you arrive to pick up your gear, please send 1 person from your party inside to check in at the Front Counter.
We will have you review your rental details to be sure all information is correct. You will also be given a rental marker for each person in your group.
In the event that we are unable to fit you right away, we will add you to the waitlist. You will receive a text message to alert you when we are ready to fit your rentals.
If we are within our capacity limits, you are welcome to hang out in the shop.
If we have reached maximum capacity, you will be asked to wait in your vehicle or in our outdoor waiting area.
You will receive a text message to alert you when we are ready to fit your rentals.
Once you've been alerted that it is your turn to be fitted, please have a seat on a rental fitting bench and remove your shoes.
Renters within the same group may sit together. Otherwise, please allow a MINIMUM of 6 ft distance between yourself and other renters.

Please send 1 member of your party inside and kindly give one of our team members the last name on your rental.
We will pull up your information to check you in while you return your gear.

Please place your boots and helmet in the GREEN bin.
Ski Boots - Buckle your boots (be sure the tongue of the boot is on the inside). Use the power strap to attach ski boots together.
Snowboard Boots - Please tighten the BOA (lace system) on the boots before placing in boot return bucket.

Please use the "RETURN" door and bring your skis/snowboard inside and place (tips up) in one of the RED RETURN racks inside the shop. Please wait for a rental tech to check your gear in before leaving.

Please check that you have removed any personal belongings and then return this gear at the Front Counter.